Provides round-the-clock assistance to customers, answering questions, solving issues, and ensuring a seamless shopping experience any time of day.
Offers support in multiple languages, making it accessible to a global customer base and enhancing the customer experience across different regions.
Integrates effortlessly with major e-commerce platforms such as Shopify, WooCommerce, Wix, and others, enabling businesses to easily connect their online store data with the chatbot.
Uses AI to analyze customer behavior and preferences to offer personalized product suggestions, improving customer engagement and boosting sales.
Allows customers to check the status of their orders in real-time, providing updates on shipping and delivery directly through the chatbot.
Integrates with payment gateways like Stripe and PayPal to facilitate secure and efficient payment transactions within the chat conversation.
Seamlessly transitions from chatbot to human support when complex issues arise, ensuring that customers always receive the help they need.
Provides detailed insights and analytics about customer interactions, preferences, and feedback, helping businesses refine their strategies and improve their services.
"Our bot deflection rate with our previous customer service solution was 5-12%. With businessbot.ai , we achieved 72% bot deflection within just one week of going live."